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emergencyclick to hear

Department that receives the sick and the injured who require immediate care.
emergency nurses’ station (major emergency) family waiting room stretcher area minor surgery room emergency physician’s office psychiatric observation room psychiatric examination room clean utility room soiled utility room observation room isolation room pharmacy resuscitation room ambulance mobile X-ray unit reception area pay phone staff lounge head nurse’s office ophthalmology and ENT (ear, nose and throat) room plaster room social worker’s office information desk gynecological examination room nurses’ station (ambulatory emergency) examination and treatment room beverage dispenser restrooms waiting room triage room security guard’s work station

nurses’ station (major emergency) click to hear

Work area for nurses who care for seriously ill patients.

family waiting room click to hear

Waiting area for family and friends.

stretcher area click to hear

Area for patients on cots.
cot
cot

minor surgery room click to hear

Room in which minor procedures such as punctures and sutures are performed.

emergency physician’s office click to hear

Emergency physician: doctor specialized in treating emergency ward patients.

psychiatric observation room click to hear

Room in which a patient is observed for a specific period to determine if a psychiatric referral is necessary.

psychiatric examination room click to hear

Room in which a patient meets with a psychiatrist for a mental health evaluation.

clean utility room click to hear

Room used to store clean, disinfected material that is ready for use by medical personnel.

soiled utility room click to hear

Room in which materials used during examinations and treatment are placed after use.

observation room click to hear

Room in which a patient is monitored for a specific period to confirm or rule out a diagnosis.

isolation room click to hear

Room in which contagious patients or patients vulnerable to infection are treated to avoid the transmission of disease.

pharmacy click to hear

Room used to store medication available to medical personnel.

resuscitation room click to hear

Room designed to treat sick or wounded patients whose vital functions have failed.

ambulance click to hear

Vehicle designed to transport the sick and injured to hospital and to administer first aid.

mobile X-ray unit click to hear

Instrument that captures an image of an internal body part by means of X-rays; this mobile unit moves around to various departments.

reception area click to hear

Area where the sick and the injured transported by ambulance are received.

pay phone click to hear

Telephone located in public places; it functions when coins or payment cards are inserted into the phone box.

staff lounge click to hear

Room used by staff as a rest area.

head nurse’s office click to hear

Head nurse: person in charge of the nursing staff.

ophthalmology and ENT (ear, nose and throat) room click to hear

Room for examining and treating the eyes, ears, nose and throat.

plaster room click to hear

Room in which casts and splints for immobilizing fractures are made.

social worker’s office click to hear

Social worker: person who acts as liaison between patients, families and home care services.

information desk click to hear

Area where information on hospital services and patients admitted to emergency can be obtained.

gynecological examination room click to hear

Room for gynecological examinations and care.

nurses’ station (ambulatory emergency) click to hear

Work area for nurses who care for patients not requiring hospitalization.

examination and treatment room click to hear

Room in which a physician examines and treats a patient.

beverage dispenser click to hear

Automated machine serving soft drinks; it is activated by the insertion of coins into a slot.

restrooms click to hear

Rooms equipped with toilets and sinks.

waiting room click to hear

Room in which people wait to be seen by a health professional.

triage room click to hear

Room in which a person is seen by a nurse, who performs an initial assessment and establishes an order of priority for treatment.

security guard’s work station click to hear

Security guard: person responsible for security and for maintaining order in the emergency ward.